Privacy Policy

1. Contact & Company Information

Business name: Atlas Auto Glass

Primary locations / contact:

• 8070 Moline St, Houston, TX 77087
• Phone (Houston): (713) 520-1844
• Email: info@atlasautoglass.com

2. Information We Collect

We collect two types of information:

Personal information you provide

• Name, email address, phone number
• Vehicle details or service information you supply when requesting a quote or scheduling service
• Billing or payment information if you pay online (note: sensitive payment card information is handled via our payment processor; we do not store full card numbers on our servers)
• Any other information you provide in contact forms, emails or calls

Non-personal / technical information

• IP address, browser type and version, operating system, pages visited, referral URLs, and device information
• Cookies and similar tracking technologies (see Cookies section)

3. How We Use Your Information

• To respond to your requests and provide services, estimates, appointments and customer support.
• To process payments and billing, when applicable.
• To operate, maintain and improve the Site, products and services.
• To send service-related notices, confirmations and marketing communications (where you have consented or where permitted by law).
• To detect, prevent, and address technical or security issues and abuses.

4. Cookies & Tracking Technologies

We and our third-party partners use cookies, web beacons, and similar technologies to collect information about Site usage and to provide features and services. Cookies may be:

• Essential cookies: needed for site operation (e.g., session management).
• Performance & analytics cookies: to understand how users interact with the Site (e.g., Google Analytics).
• Advertising cookies: to provide interest-based advertising via third parties if enabled.

You can typically control cookie preferences through your browser settings (see your browser’s help for instructions). Blocking cookies may affect Site functionality.

5. Third Parties & Service Providers

We may share personal information with third parties that perform services on our behalf, including:

• Payment processors and billing companies
• Website hosting, analytics and performance providers (e.g., Google Analytics)
• Email and messaging platforms for communications
• Marketing and advertising partners
• Insurance companies or other service partners if needed to fulfil services

These service providers are authorized to use your personal information only as necessary to provide these services to us.

6. Data Retention

We keep personal information only as long as necessary to provide services, to comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:

• Contact and quote requests: retained while active and then for up to 3 years for business records.
• Payment and billing records: retained for tax and accounting purposes as required by law (commonly 4–7 years).
• Website analytics: aggregated or anonymized where possible; raw logs retained for a limited time (e.g., 26 months for Google Analytics unless configured otherwise).

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your personal data (subject to legal exceptions).
• Objection or restriction — object to or request restriction of certain processing.
• Data portability — request your data in a machine-readable format.
• If you are a California resident: you may have additional rights under the CCPA/CPRA (such as the right to opt-out of sale/sharing of personal information and the right to request certain disclosures).

To exercise your rights, contact us at info@atlasautoglass.com. We may need to verify your identity before fulfilling requests.

8. Children’s Privacy

The Site is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

9. Security

We implement reasonable technical and organizational measures intended to protect personal information. However, no online system is 100% secure — we cannot guarantee absolute security. If a security incident occurs that affects your personal data, we will follow applicable laws about notification.

10. Links to Other Sites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy statements of any external sites you visit.

11. International Transfers

Personal data may be processed and stored in the United States (or other countries where we or our service providers operate). By using the Site, you consent to transfer of your information to countries that may have different data protection laws.

13. California Privacy Rights (Shine the Light & CCPA/CPRA)

If you are a California resident, you may request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes. To submit a request, email info@atlasautoglass.com with “California Privacy Request” in the subject line.

14. Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised policy on this page with an updated effective date. Significant changes will be communicated where required by law.

15. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

• Email: info@atlasautoglass.com
• Phone: (713) 520-1844 (Houston) / (512) 506-0909 (Austin)
• Address: 8070 Moline St, Houston, TX 77087